Last updated 2026-07-26

TL;DR
If you're looking at Lonestar Transfer's Rockwall, Texas office photos to decide whether to trust them with a timeshare exit, check the Texas Secretary of State and Texas Attorney General complaint records first, never pay large upfront fees, and confirm your state's rescission window before assuming you need an exit company at all.
What is Lonestar Transfer and why are people searching for its Rockwall office photos?
People search "Lonestar Transfer get out of a timeshare Rockwall photos" for one of two reasons. Either they got a cold call or online ad from a company using that name and want to see if the office is real before wiring money, or they're comparing timeshare exit companies and want visual proof of a physical address rather than just a website. That instinct is good. It's exactly what the Federal Trade Commission tells consumers to do before hiring any timeshare exit or relief company: verify the business is real, verify it's licensed where required, and check complaint history before paying anything. The FTC's guidance on timeshare resales and exits is blunt: "Before you pay anyone to help you get out of your timeshare, check them out" [1]. A physical office in Rockwall, Texas (a real city in Rockwall County, part of the Dallas-Fort Worth metro) doesn't tell you much on its own. Plenty of legitimate-looking offices have been fronts for companies that took upfront fees and delivered nothing, and plenty of real, functioning businesses operate out of small suites that look sparse in photos. Don't let a nice-looking building substitute for real due diligence. We are not evaluating or endorsing any specific exit company by name in this article, including Lonestar Transfer. We don't have verified, current legal action or complaint data tied to that specific business name at time of writing, and company names in this space change, merge, and rebrand often. What we can give you is the exact checklist to run on any company before you sign a contract or pay a deposit, using the same free government tools every time.
How do I verify any timeshare exit company before paying them?
Run four free checks before you sign anything or pay a dollar, no matter how professional the sales pitch or the office photos look. First, check the Texas Secretary of State's business entity search (or your own state's equivalent) to confirm the company is actually registered, under the name it's using, and in good standing [2]. A company that refuses to give you its full legal registered name, more than a marketing name, is a red flag by itself. Second, check the Texas Attorney General's Consumer Protection Division for open investigations or filed actions. The Texas AG has sued multiple timeshare exit and relief companies for deceptive upfront-fee practices, and its consumer protection page explains how to file or search for complaints. Third, search the company name plus "complaint" on the Better Business Bureau and your state AG's consumer complaint database. A pile of unresolved complaints, especially ones describing large upfront payments with no results, is the single most reliable signal in this industry. Fourth, ask the company directly: do they perform legal representation, or is this a "transfer" or "relief" service? Legally, a timeshare deed transfer is not the same as a lawsuit or bankruptcy protection, and many complaints against exit companies stem from that distinction being blurred in the sales pitch. The FTC has specifically warned that some companies "promise to sell or rent your timeshare, but take your money and do nothing" [1].
Are timeshare exit companies scams?
Not all of them, but the industry has a genuine, well-documented scam problem, and the pattern is consistent enough to name. The most common version: a company asks for a large upfront fee, often $3,000 to $10,000 or more, promising to end your contract for a fee paid entirely before any work starts. Money changes hands. Then the company stalls, goes quiet, or simply stops responding. The FTC's official guidance states plainly that consumers "should be wary of any company that asks for money upfront to get you out of your timeshare" and notes that legitimate assistance rarely requires large payment before any work is done [1]. The Texas Attorney General has taken action against companies in this exact space for deceptive trade practices tied to timeshare exit promises, part of a broader pattern of state AG enforcement against timeshare relief scams nationally. Florida, Missouri, and other states with heavy timeshare ownership have brought similar cases. That doesn't mean every exit company is fraudulent. Some do legitimate work: negotiating with a resort, handling a deed-back application, or simply organizing paperwork you could technically do yourself. The problem is that the honest ones and the scam ones often look identical in an ad or a phone pitch. That's why the verification steps above matter more than the sales pitch, the reviews on the company's own site, or photos of an office.
How do I get out of a timeshare, step by step?
Start with the cheapest, fastest, safest option and only move down the list if it doesn't apply to you. 1. Check your rescission window first. Every state that regulates timeshares gives buyers a right to cancel within a short window after signing, no reason required, no fee owed. This is your fastest and cheapest exit if you're still inside it. The window and required method (certified mail is common) vary by state, so confirm your state's rescission window and exact procedure before assuming a deadline. Texas Property Code Chapter 221 covers timeshare regulation and disclosure requirements for Texas-based contracts [3]; other states have their own statutes. 2. If you're past rescission, ask your resort about a deed-back or exit program. Many major developers (Marriott Vacation Club, Hilton Grand Vacations, Wyndham) run their own deed-back or "exit" programs that let you surrender the deed, sometimes for a modest processing fee, sometimes free if your maintenance fees are current. Ask directly; don't assume it doesn't exist. 3. Try to sell or give it away. Timeshares almost never resell for meaningful money (more on that below), but a $1 sale or transfer to a willing buyer, handled through a real closing/title process, can end your ownership and fee obligation legally. 4. Only consider a paid exit company after steps 1 to 3 are exhausted, and only after running the verification checklist above. 5. Never stop paying maintenance fees or loan payments while you're figuring this out. Unpaid fees can lead to collections, credit damage, and in some states a lien or foreclosure-like process against the timeshare interest, on top of whatever exit process you're pursuing. Missed payments do not speed up an exit; they just add debt and risk. For more detail on the exit process itself, see how to get out of a timeshare and timeshare cancellation.
How do you get out of a timeshare if you're past the rescission period?
This is where most owners actually are, and it's a longer road, not a dead end. Once your rescission period has passed, you no longer have an automatic legal right to cancel. Your options become: negotiate a deed-back with the resort, sell or transfer the deed to someone else, use a licensed real estate attorney to review your specific contract for breach-of-contract or misrepresentation claims, or hire a vetted exit company to manage the paperwork. Deed-back programs are worth pursuing first because they cost the least and carry the least risk. Marriott Vacation Club's Exit Program, Hilton Grand Vacations' program, and similar developer-run options let owners return their week or points interest directly to the resort, sometimes free, sometimes for a fee in the low hundreds to low thousands of dollars. Not every resort offers one, and eligibility often depends on being current on fees. If deed-back isn't available, some owners hire a real estate or consumer protection attorney on an hourly or flat-fee basis to review the original contract for state disclosure violations. This route can cost less than a national exit company and gives you direct attorney-client privilege and accountability, something a marketing company can't offer. See timeshare exit companies for a breakdown of how paid options compare on cost and risk.
How to sell a timeshare (and why it's harder than you'd think)
You can sell a timeshare, but the resale market is genuinely weak, and knowing that up front will save you from bad decisions. Timeshares are not an investment and they don't appreciate. The American Resort Development Association (ARDA), the timeshare industry's own trade group, reports that the average U.S. timeshare purchase price is around $23,940 as of its most recent owner survey data [4]. Resale prices for that same interest are frequently a small fraction of the original price, sometimes literally $1, because there's no scarcity, ongoing maintenance fees scare off buyers, and developers keep selling new inventory directly. If you want to try selling: list on a licensed timeshare resale marketplace or through a licensed real estate broker in the state where the property sits (several states require a real estate license to broker timeshare resales; confirm with your state's real estate commission). Never pay an upfront "listing fee" of several hundred or thousand dollars to a company that cold-called you promising a buyer is "already interested," a classic resale scam pattern the FTC has flagged specifically [1]. Price honestly, low, and expect the transaction to mainly save you from future maintenance fees rather than generate profit. If you truly cannot find a buyer, a deed-back or a $1 transfer to a willing party (friend, family member, or a nonprofit that accepts timeshare donations, though many no longer do because of the fee burden) may be your realistic exit.
How much do timeshares cost, really?
| Purchase price (new, developer) | $10,000 to $40,000+ | Varies widely by brand, location, points package [4] | |
|---|---|---|---|
| Annual maintenance fee | ~$1,205 average | Rises most years; can jump sharply after storms/renovations [4] | |
| Special assessment | $500 to $5,000+ per event | Not annual; billed for major repairs or disasters | |
| Resale value | Often $0 to a few hundred dollars | Weak resale market; many transfer for $1 | |
| Exit company fee (if hired) | Commonly $2,000 to $8,000+ | Varies hugely; verify before paying anything upfront | This is why "how much is a timeshare" and "how much are timeshares" are really two different questions: the sticker price at the sales presentation, and the lifetime cost including decades of rising fees. Most owners underestimate the second number badly when they sign. |
The upfront purchase price is only the first bill. Understanding total cost of ownership is what actually explains why so many owners are searching for exits in the first place. ARDA's owner survey data puts the average U.S. timeshare purchase price at roughly $23,940, with average annual maintenance fees around $1,205 as of the association's most recent published figures [4]. Those maintenance fees are not fixed for life; they typically rise annually with inflation, resort renovation costs, and special assessments for major repairs (roof replacement, storm damage, renovations) that can add thousands of dollars in a single year with little warning. | Cost type | Typical range | Notes |
How do rising maintenance fees and special assessments push owners toward exit scams?
This is the pattern worth naming directly: financial pressure from fees is what makes owners vulnerable to bad exit deals. An owner gets a maintenance fee increase notice, or worse, a special assessment bill for a few thousand dollars after a hurricane or a required roof replacement. They panic, search online for "get out of my timeshare fast," and land on an ad from a company promising a fast exit for an upfront fee. Under financial stress, people skip the verification steps they'd normally do. The better sequence, even under pressure: contact the resort's owner services line first and ask specifically about hardship programs, payment plans, or deed-back eligibility, since some resorts will work with owners who are current or close to current rather than losing the fee stream entirely to collections. Then run the company verification checklist from earlier in this article on anything else you're considering. Rushing into a paid exit contract during a stressful fee spike is exactly the moment scam companies are counting on.
What does a legitimate rescission or exit process actually look like?
A real rescission is simple, fast, and free, which is exactly why it's worth checking first before anything else. If you're inside your state's rescission window, the process is typically: write a cancellation letter referencing your contract date and the statute giving you the right to cancel, send it by certified mail with return receipt to the exact address specified in your contract (not the salesperson, not a general office), and keep copies of everything. No fee is owed for exercising this right in any state we're aware of; if a company tells you that you need to pay them to rescind, that itself is a red flag. A legitimate deed-back or paid exit process, by contrast, takes weeks to months, involves actual paperwork filed with the resort or a title company, and a legitimate company will show you draft documents and milestones rather than just asking for money and going quiet. If a company can't explain, in writing, exactly what step happens after you pay, that's a problem regardless of how polished their office or their photos look.
When is it worth paying for help, and what should that actually cost?
Paying for help makes sense only when the DIY paths (rescission, deed-back, direct sale) genuinely don't apply to your situation, and even then, cost discipline matters. If your rescission window is long past, your resort has no deed-back program, and you can't find a buyer even at $1, a paid service that assembles the deed transfer paperwork, handles title work, and coordinates with the resort's transfer department can be worth it. The key is treating it like buying a defined service, not a rescue. Ask for a fixed, itemized price, ask what happens if the transfer is rejected by the resort, and never pay the full amount upfront with no milestones. This is the gap a flat-fee, DIY-oriented product tries to fill: ExitHonest's $149 one-time Timeshare Exit Kit is built as a self-directed toolkit, template letters, state-specific rescission guidance, and a step-by-step deed-back and transfer checklist, rather than a company that contacts the resort on your behalf or promises a specific outcome. It costs a fraction of what most paid exit companies charge because it doesn't include a middleman doing the negotiating; you're doing the legwork with better documents and a clearer map instead of guessing. If you want a structured starting point before you decide whether you even need to pay a company anything, the exit-kit-builder walks through your specific situation first.
What should I do right now if I already paid an exit company and I'm worried?
If you've already paid a company, upfront, and now can't reach them or suspect it's a scam, act on three tracks at once rather than waiting. First, dispute the charge with your credit card company or bank if the payment is recent enough to fall within your card network's dispute window (often 60 to 120 days depending on the card issuer's policy). Second, file a complaint with the FTC directly at reportfraud.ftc.gov, which the agency uses to build enforcement cases even when it can't resolve individual complaints one-on-one [1]. Third, file a complaint with your state Attorney General's consumer protection division and the AG's office in the state where the company is registered; Texas residents can use the Texas AG's consumer complaint process specifically. Keep paying your actual timeshare maintenance fees while this sorts out. Falling behind on the underlying obligation doesn't help your fraud complaint and creates a second, separate problem (collections, credit damage, potential lien) on top of the exit-company issue.
Frequently asked questions
How to get out of a timeshare without paying a scam company?
Check your rescission window first (a short, free cancellation right that varies by state), then ask your resort about a deed-back program, then try selling or transferring the deed directly. Only consider a paid exit company after those options are exhausted, and verify the company through your state Attorney General and Secretary of State first.
How do you get out of a timeshare after the rescission period ends?
After rescission, your main paths are a developer deed-back program, a direct sale or $1 transfer to a willing buyer, an attorney review of your original contract for disclosure violations, or a vetted paid exit service. Keep paying maintenance fees during this process; missed payments create collections and lien risk separate from the exit itself.
How to sell a timeshare if nobody wants to buy it?
List honestly and cheaply through a licensed resale marketplace or licensed broker, and expect the price to be a small fraction of what you paid, sometimes near $0. If no buyer emerges, a deed-back to the resort or a direct transfer to a willing party is often the more realistic exit than continuing to try to sell.
How to get rid of a timeshare you inherited?
You're not automatically obligated to keep an inherited timeshare, but you may need to formally disclaim the inheritance through the probate process before it transfers to you, or pursue a deed-back once it's yours. Contact the resort's owner services department and ask specifically about inherited-ownership exit or disclaimer procedures.
Are timeshares scams?
Timeshares themselves are legal contracts, not inherently scams, but the industry has real, documented scam problems in resale and exit services. The FTC warns that upfront-fee exit and resale promises are a common fraud pattern, so the scam risk is usually in the exit or resale process, not the original purchase contract itself.
How much is a timeshare, on average?
ARDA's owner survey data puts the average U.S. timeshare purchase price at roughly $23,940, with average annual maintenance fees around $1,205, figures that typically rise most years and don't include special assessments for major repairs.
How much do timeshares cost over a lifetime, more than upfront?
Beyond the roughly $23,940 average purchase price, owners pay annual maintenance fees (around $1,205 on average) that rise most years, plus occasional special assessments of $500 to $5,000 or more for major repairs. Over 20 to 30 years, total fees paid often exceed the original purchase price.
Is Lonestar Transfer a legitimate timeshare exit company?
We don't have verified, current complaint or legal action data tied specifically to that business name at time of writing, and company names in this industry change often. Before paying any company, including this one, check the Texas Secretary of State's business registry, the Texas Attorney General's complaint database, and the BBB, and never pay large fees upfront.
What is a timeshare rescission period and how long do I have?
A rescission period is a short window after signing during which buyers can cancel a timeshare contract for any reason, free of charge. The exact number of days and required cancellation method vary by state, so confirm your specific state's rule and follow the certified-mail procedure in your contract exactly.
Can I just stop paying my timeshare maintenance fees to force an exit?
No. Stopping payment doesn't cancel your contract; it typically leads to collections, credit damage, and in many states a lien or foreclosure-like process against the timeshare interest. Pursue an actual exit path (rescission, deed-back, sale, or vetted paid service) while staying current, or contact the resort about hardship options.
What red flags suggest a timeshare exit company might be a scam?
Large upfront fees before any work is done, promises framed as certainties, pressure to decide quickly, refusal to give a full legal registered business name, and no verifiable complaint history one way or the other. The FTC specifically warns against paying money upfront to companies promising to get you out of a timeshare.
Do timeshare exit companies ever get sued by state Attorneys General?
Yes. Multiple state Attorneys General, including Texas, have brought deceptive trade practice actions against timeshare exit and relief companies over upfront-fee practices and undelivered promises. Checking your state AG's consumer protection page for a specific company's litigation history is a free step worth doing before you pay anyone.
Sources
- Federal Trade Commission, Consumer Advice: Timeshares, Vacation Clubs, and Related Scams: FTC warning against paying upfront fees to timeshare exit and resale companies
- Texas Secretary of State, Business Entity Search (SOSDirect): Free public tool to verify a company's legal registration status in Texas
- Texas Constitution and Statutes, Texas Property Code Chapter 221 (Timeshares): Texas statute governing timeshare contract disclosure and regulation
- Consumer Financial Protection Bureau, Complaint Bulletin: Timeshare-related complaints: Federal consumer complaint data documenting timeshare exit and resale complaint patterns
- Federal Trade Commission, 15 U.S.C. 45 (FTC Act, Unfair or Deceptive Acts or Practices): Federal legal basis for FTC enforcement action against deceptive upfront-fee exit company practices